Strategi Komunikasi dalam Tindak Tutur Pelayanan Publik di Kelurahan Tanah Garam Kota Solok
DOI:
https://doi.org/10.37296/jpi.v6i1.247Abstract
Good public service is the main responsibility in managing government and meeting all the needs of the community so that the services provided by government officials can be more satisfying to the community, a mindset change is needed from all government officials implementing public services as a first step in providing excellent service. because service is an activity carried out with full awareness and noble intentions to help others and provide the best to others as part of an effort to make himself and the institutions he manages become good in the eyes of the people served so as to create satisfaction.
References
Solihat, Nursanti. (2019). “Strategi Komunikasi Peningkatan Pelayanan. Jurnal Politkom Indonesiana, 4(1) ,138-145.
Sbisà, M. (2009). Speech Act Theory. In J. L. Mey (Ed.), Concise Encyclopedia of Pragmatics (pp. 944–952). Oxford: Elsevier.
Basuki, Agus R. 2002. Tindak Tutur Ilokusif dalam Seni Pertunjukkan Ketoprak. Tesis. Yogyakarta: UNY.
Ibrahim, Syukur Abd. (1993). Kajian Tindak Tutur. Surabaya: Usaha Nasional.
Ardianto. (2013). Tindak Tutur Direktif Guru Dalam Wacana Interaksi Kelas Anak Tunarungu. LITERA Jurnal Penelitian Bahasa, Sastra, Dan Pengajaran, 12 (April 2013), 1–12. Diperoleh https://journal.uny.ac.id/index.php/litera/article/view/1318 Januari 2021) dari (diunduh 24/04/2024)
