Citizen Participation in Public Adminitration: A Review Literature
DOI:
https://doi.org/10.37296/esci.v5i1.213Keywords:
Citizen Participation, Public Administration, E-GovernanceAbstract
This study aims to comprehensively review the literature related to citizen participation in public administration. Citizen participation is an important element in increasing transparency, accountability, and governance effectiveness. This study uses a literature review method to analyze the concepts, dimensions, supporting factors, and challenges that affect citizens' involvement in public administration. The results of the study show that citizen participation can be implemented through various forms, such as consultation, dialogue, collaboration, and direct empowerment. Digital technologies, such as e-governance and social media, have expanded the space for participation, although there are still obstacles such as inequality in access to technology, lack of digital literacy, and bureaucratic resistance. Other factors that play a role include inclusive policies, responsive leadership, and a participatory culture in society. In addition, citizen participation not only improves the quality of public services, but also strengthens democracy. The study provides recommendations for developing a strategic framework to integrate citizen participation into public administration more effectively, with a focus on sustainability, inclusivity, and adaptation to technological change.
References
Bingham, L. B., Nabatchi, T., & O’Leary, R. (2005). The new governance: Practices and processes for stakeholder and citizen participation in the work of government. Public Administration Review, 65(5), 547–558. https://doi.org/10.1111/j.1540-6210.2005.00482.x
Bovaird, T. (2007). Beyond engagement and participation: User and community coproduction of public services. Public Administration Review, 67(5), 846–860. https://doi.org/10.1111/j.1540-6210.2007.00773.x
Bryson, J. M., Crosby, B. C., & Bloomberg, L. (2014). Public value governance: Moving beyond traditional public administration and the new public management. Public Administration Review, 74(4), 445–456. https://doi.org/10.1111/puar.12238
Catalani, C., & Minkler, M. (2010). Photovoice: A review of the literature in health and public health. Health Education and Behavior, 37(3), 424–451. https://doi.org/10.1177/1090198109342084
De Vries, H., Bekkers, V., & Tummers, L. (2016). Innovation in the public sector: A systematic review and future research agenda. Public Administration, 94(1), 146–166. https://doi.org/10.1111/padm.12209
Fung, A., & Wright, E. O. (2001). Deepening democracy: Innovations in empowered participatory governance. Politics and Society, 29(1), 5–41. https://doi.org/10.1177/0032329201029001002
Gaber, J. (2019). Building “A Ladder of Citizen Participation”: Sherry Arnstein, Citizen Participation, and Model Cities. Journal of the American Planning Association, 85(3), 188–201. https://doi.org/10.1080/01944363.2019.1612267
Ichsan, I., Suharyat, Y., Santosa, T. A., & Satria, E. (2023). Effectiveness of STEM-Based Learning in Teaching 21 st Century Skills in Generation Z Student in Science Learning: A Meta-Analysis. Jurnal Penelitian Pendidikan IPA, 9(1), 150–166. https://doi.org/10.29303/jppipa.v9i1.2517
Innes, J. E., & Booher, D. E. (2005). IURD Reprint Series Title Reframing Public Participation: Strategies for the 21st Century Publication Date. Planning Theory & Practice, 5(4), 419–436.
King, C. S., Feltey, K. M., & Susel, B. O. (2015). THE QUESTION OF PARTICIPATION: Toward Authentic Public Participation in Public Administration. The Age of Direct Citizen Participation, 58(4), 383–400. https://doi.org/10.4324/9781315700427-21
Linders, D. (2012). From e-government to we-government: Defining a typology for citizen coproduction in the age of social media. Government Information Quarterly, 29(4), 446–454. https://doi.org/10.1016/j.giq.2012.06.003
Osborne, S. P., Radnor, Z., & Nasi, G. (2013). A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach. American Review of Public Administration, 43(2), 135–158. https://doi.org/10.1177/0275074012466935
Preston, S., Mazhar, M. U., & Bull, R. (2020). Citizen engagement for co-creating low carbon smart cities: Practical lessons from nottingham city council in the uk. Energies, 13(24), 1–21. https://doi.org/10.3390/en13246615
Reed, M. S. (2008). Stakeholder participation for environmental management: A literature review. Biological Conservation, 141(10), 2417–2431. https://doi.org/10.1016/j.biocon.2008.07.014
Rowe, G., & Frewer, L. J. (2004). Evaluating public-participation exercises: A research agenda. Science Technology and Human Values, 29(4), 512–557. https://doi.org/10.1177/0162243903259197
Stoker, G. (2006). Public value management: A new narrative for networked governance? American Review of Public Administration, 36(1), 41–57. https://doi.org/10.1177/0275074005282583
Vigoda, E. (2002). From responsiveness to collaboration: Governance, citizens, and the next generation of public administration. Public Administration Review, 62(5), 527–540. https://doi.org/10.1111/1540-6210.00235
Yildiz, M. (2007). E-government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, 24(3), 646–665. https://doi.org/10.1016/j.giq.2007.01.002
Zulkifli, Z., Satria, E., Supriyadi, A., & Santosa, T. A. (2022). Meta-analysis: The effectiveness of the integrated STEM technology pedagogical content knowledge learning model on the 21st century skills of high school students in the science department. Psychology, Evaluation, and Technology in Educational Research, 5(1), 32–42. https://doi.org/10.33292/petier.v5i1.144
Zulyusri, Z., Santosa, T. A., Festiyed, F., Yerimadesi, Y., Yohandri, Y., Razak, A., & Sofianora, A. (2023). Effectiveness of STEM Learning Based on Design Thinking in Improving Critical Thinking Skills in Science Learning: A Meta-Analysis. Jurnal Penelitian Pendidikan IPA, 9(6), 112–119. https://doi.org/10.29303/jppipa.v9i6.3709
