eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home <p>eScience Humanity Journal is a social and humanities journal that can be used by researchers both in educational and public institutions. This journal is published twice each year in November and May.</p> <p> </p> en-US idebahasa@gmail.com (Ferri Yonantha) humanityescience@gmail.com (Tomi Arianto) Fri, 22 May 2026 03:17:48 +0000 OJS 3.2.1.1 http://blogs.law.harvard.edu/tech/rss 60 Implikasi Yuridis Implementasi Inpres Nomor 1 Tahun 2022 Terhadap Pemenuhan Hak Jaminan Kesehatan Warga Negara https://idebahasa.or.id/escience/index.php/home/article/view/385 <p><em>This study aims to analyze the legal implications of the implementation of Presidential Instruction Number 1 of 2022 on the optimization of the National Health Insurance Program (JKN) in fulfilling citizens’ rights to health insurance as part of constitutional rights in the 1945 Constitution of the Republic of Indonesia. The policy represents a government effort to strengthen the JKN program by increasing participation, improving compliance in paying contributions, and integrating BPJS Health membership with various public services. This research uses a normative juridical legal method with statutory and conceptual approaches. Legal materials were collected through literature studies, including laws and regulations, legal books, and relevant scientific articles. The data were then analyzed qualitatively using legal interpretation methods. The results show that Presidential Instruction Number 1 of 2022 aims to strengthen the sustainability of the JKN system and accelerate the achievement of universal health coverage in Indonesia. However, the policy that links BPJS Health membership to certain public services may create legal implications for citizens’ constitutional rights, particularly related to possible administrative barriers in accessing public services. In addition, the effectiveness of the policy is influenced by several factors, such as unequal access to health services, compliance in paying contributions, and the capacity of the health service system. Therefore, the optimization of the JKN program must be implemented proportionally while still considering the principles of the rule of law and the protection of human rights.</em></p> Emirza Nur Wicaksono Copyright (c) 2026 eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home/article/view/385 Fri, 22 May 2026 00:00:00 +0000 Pengembangan Bahan Ajar Digital Berbasis Leksikon Arsitektur dalam Mempertahankan Eksistensi Rumah Lontiok https://idebahasa.or.id/escience/index.php/home/article/view/347 <p><em>The rapid advancement of technology has also influenced the field of education, requiring educators in the era of the Industrial Revolution 4.0 to innovate by integrating technology into the learning process. The limited availability of learning materials, especially in the Linguistic Anthropology course—which mainly consists of textbooks and PowerPoint slides—has led to low student engagement and affected learning outcomes. This study aims to develop interactive digital learning materials to create effective and efficient learning while preserving local wisdom. Using the Research &amp; Development (R&amp;D) method with the R2D2 (Reflective, Recursive, Design, and Development) model, data were collected through observation, interviews, questionnaires, and tests involving students of the Cultural Anthropology Department at the Indonesian Institute of the Arts Padang Panjang. The validity test results showed that interactive digital learning materials based on Lontiok house architecture received a positive response from validators (93.13%, highly feasible), while practicality tests with students and lecturers showed a 95% practicality level. The average improvement in students’ learning outcomes reached 20.0 or 0.72 (high category), indicating that the developed materials are highly effective for learning about the relationship between language and culture in the Linguistic Anthropology course.</em></p> Azlin Resiana, Ermi Rosmita, Basyarul Aziz Copyright (c) 2026 eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home/article/view/347 Fri, 22 May 2026 00:00:00 +0000 Pengaruh Kompetensi, Komunikasi Interpersonal dan Sikap Petugas terhadap Kepuasan Ibu Hamil Pelayanan USG Baloi Permai Batam https://idebahasa.or.id/escience/index.php/home/article/view/397 <p><em>This study aims to analyze and determine the influence of work competence, interpersonal communication, and staff attitudes on the satisfaction of pregnant women receiving ultrasound (USG) services at Baloi Permai Public Health Center, Batam City. Specifically, this study seeks to examine the extent to which staff work competence—comprising knowledge, understanding, and skills—contributes to patient satisfaction. In addition, the study aims to assess the effect of interpersonal communication, characterized by openness, clarity of information, and supportive interaction, in establishing effective relationships between healthcare providers and patients. Furthermore, this research evaluates the influence of staff attitudes, reflected in friendliness, empathy, respect, and patience, on the perceived satisfaction of pregnant women. Beyond partial effects, this study also aims to investigate the simultaneous influence of these three variables on patient satisfaction. Therefore, the findings are expected to provide a comprehensive understanding of the key factors affecting the satisfaction of pregnant women in ultrasound services, as part of efforts to improve the quality of healthcare services at primary healthcare facilities.</em></p> Citra Dessy, Sabri Sabri, Hengky Oktarizal Copyright (c) 2026 eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home/article/view/397 Fri, 22 May 2026 00:00:00 +0000 Pengaruh Harga Kualitas Pelayanan dan Digital Marketing Terhadap Kepuasan Konsumen Win’s Spa Hair Dressing Batam Studi https://idebahasa.or.id/escience/index.php/home/article/view/394 <p><em>This research seeks to analyze how price, service quality, and digital marketing influence customer satisfaction at Win’s Spa &amp; Hair Dressing Batam, a service-based business operating in the beauty and body care industry. As consumer lifestyles continue to evolve, businesses in this sector are required to deliver value that aligns with customer expectations. This study applies a quantitative approach using a survey method. Primary data were obtained by distributing questionnaires to 61 customers who have experienced the services offered. The collected data were processed and analyzed using multiple linear regression with the support of SPSS version 22. The findings indicate that both individually and collectively, price, service quality, and digital marketing significantly and positively affect customer satisfaction. Pricing strategies that correspond with perceived service benefits and customers’ financial capabilities contribute to higher satisfaction levels. In addition, delivering high-quality services characterized by responsiveness, professionalism, and attentiveness to customer needs plays a crucial role in enhancing the overall experience. Digital marketing also emerges as an important factor, as it facilitates easy access to information and improves communication between the business and its customers. Furthermore, the Adjusted R Square value of 0.757 suggests that 75.7% of customer satisfaction is explained by these three variables, while the remaining percentage is influenced by other factors not examined in this study. In conclusion, implementing appropriate pricing, maintaining excellent service quality, and optimizing digital marketing strategies are essential to improving customer satisfaction and fostering long-term customer loyalty.</em></p> Indah Nurbaiti, Hendri Herman, Lukman Hakim Copyright (c) 2026 eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home/article/view/394 Fri, 22 May 2026 00:00:00 +0000 Peristiwa Tutur Remaja Cadel (Zaki) dalam Melafalkan Fonem /r/ dengan Menggunakan Pendekatan Neurolinguistik https://idebahasa.or.id/escience/index.php/home/article/view/392 <p>The purpose of this study is to explain and identify respondents' speech disorders in pronouncing the phoneme /r/. To identify the data of this study, the researcher uses theories, namely the theory of Sastra, Caplan, Bonvillian. Meanwhile, for the method of obtaining data, the author uses the listening and speaking method. In this case, the author is actively involved in encouraging respondents to speak and asking respondents to pronounce the words that have been prepared. After the respondents pronounce the words, the researcher begins to record and analyze the available data. To analyze this, the researcher uses the contribution method, using techniques for direct elements, such as techniques, deletion and substitution techniques. After analyzing the data, the author can conclude the results of this study. Of the ten utterances of the phoneme /r/, there are six times the ante penultimate process, then for the penultimate position there are three times, and for the ultima position there are also three times. In pronouncing these words, there are seven substitution events that do not create new meaning or the words spoken have no meaning. Meanwhile, in the word /tartar/ there are two events, namely substitution events and substitution events. In the lesap event, a new meaning was created from /tartar/ to /tahta/. For the words /bakar/ to become /baka/ and /polar/ to /pola/, this event is an obliteration event and this event can create new meaning.</p> Mhd Johan, Gaguk Rudianto, Yunisa Oktavia Copyright (c) 2026 eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home/article/view/392 Fri, 22 May 2026 00:00:00 +0000 Representasi Penderitaan Tokoh Alie dalam Novel Rumah untuk Alie https://idebahasa.or.id/escience/index.php/home/article/view/364 <div id="ts-alignment-view-idsrc" class="ts-alignment-view ms-font-m ts-alignment-view-src ts-ltr-left-zero" tabindex="-1" aria-hidden="true"> <div tabindex="-1" role="label"><span id="srcAlignment_0" class="ts-alignment-element" data-is-focusable="true">This</span> study <span id="srcAlignment_1" class="ts-alignment-element" data-is-focusable="true">aimed</span> <span id="srcAlignment_2" class="ts-alignment-element" data-is-focusable="true">to</span> <span id="srcAlignment_3" class="ts-alignment-element" data-is-focusable="true">analyze</span> the <span id="srcAlignment_4" class="ts-alignment-element" data-is-focusable="true">representation</span> of <span id="srcAlignment_5" class="ts-alignment-element" data-is-focusable="true">Alie</span>’s <span id="srcAlignment_6" class="ts-alignment-element" data-is-focusable="true">suffering</span> <span id="srcAlignment_7" class="ts-alignment-element" data-is-focusable="true">in</span> the <span id="srcAlignment_8" class="ts-alignment-element" data-is-focusable="true">novel</span> <span id="srcAlignment_9" class="ts-alignment-element" data-is-focusable="true">Rumah</span> untuk <span id="srcAlignment_11" class="ts-alignment-element" data-is-focusable="true">Alie</span> <span id="srcAlignment_12" class="ts-alignment-element" data-is-focusable="true">through</span> the <span id="srcAlignment_13" class="ts-alignment-element" data-is-focusable="true">perspective</span> of <span id="srcAlignment_14" class="ts-alignment-element" data-is-focusable="true">literary</span> <span id="srcAlignment_15" class="ts-alignment-element" data-is-focusable="true">psychology</span><span id="srcAlignment_16" class="ts-alignment-element" data-is-focusable="true">.</span> <span id="srcAlignment_17" class="ts-alignment-element" data-is-focusable="true">The</span> research <span id="srcAlignment_18" class="ts-alignment-element" data-is-focusable="true">focused</span> <span id="srcAlignment_19" class="ts-alignment-element" data-is-focusable="true">on</span> <span id="srcAlignment_20" class="ts-alignment-element" data-is-focusable="true">family</span> <span id="srcAlignment_21" class="ts-alignment-element" data-is-focusable="true">pressures</span> <span id="srcAlignment_22" class="ts-alignment-element" data-is-focusable="true">as</span> the <span id="srcAlignment_23" class="ts-alignment-element" data-is-focusable="true">main</span> <span id="srcAlignment_24" class="ts-alignment-element" data-is-focusable="true">factor</span> <span id="srcAlignment_25" class="ts-alignment-element" data-is-focusable="true">shaping</span> <span id="srcAlignment_26" class="ts-alignment-element" data-is-focusable="true">Alie</span>’s <span id="srcAlignment_27" class="ts-alignment-element" data-is-focusable="true">personality</span> <span id="srcAlignment_28" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_29" class="ts-alignment-element" data-is-focusable="true">psychological</span> <span id="srcAlignment_30" class="ts-alignment-element" data-is-focusable="true">condition</span><span id="srcAlignment_31" class="ts-alignment-element" data-is-focusable="true">.</span> <span id="srcAlignment_32" class="ts-alignment-element" data-is-focusable="true">The</span> study <span id="srcAlignment_33" class="ts-alignment-element" data-is-focusable="true">employed</span> a <span id="srcAlignment_34" class="ts-alignment-element" data-is-focusable="true">qualitative</span> <span id="srcAlignment_35" class="ts-alignment-element" data-is-focusable="true">descriptive</span> <span id="srcAlignment_36" class="ts-alignment-element" data-is-focusable="true">method</span> <span id="srcAlignment_37" class="ts-alignment-element" data-is-focusable="true">with</span> a <span id="srcAlignment_38" class="ts-alignment-element" data-is-focusable="true">literary</span> <span id="srcAlignment_39" class="ts-alignment-element" data-is-focusable="true">psychology</span> <span id="srcAlignment_40" class="ts-alignment-element" data-is-focusable="true">approach</span>, <span id="srcAlignment_41" class="ts-alignment-element" data-is-focusable="true">examining</span> the <span id="srcAlignment_42" class="ts-alignment-element" data-is-focusable="true">interaction</span> <span id="srcAlignment_43" class="ts-alignment-element" data-is-focusable="true">between</span> the <span id="srcAlignment_44" class="ts-alignment-element" data-is-focusable="true">character</span> <span id="srcAlignment_45" class="ts-alignment-element" data-is-focusable="true">and</span> her <span id="srcAlignment_46" class="ts-alignment-element" data-is-focusable="true">social</span> <span id="srcAlignment_47" class="ts-alignment-element" data-is-focusable="true">environment</span><span id="srcAlignment_48" class="ts-alignment-element" data-is-focusable="true">.</span> <span id="srcAlignment_49" class="ts-alignment-element" data-is-focusable="true">Data</span> <span id="srcAlignment_50" class="ts-alignment-element" data-is-focusable="true">were</span> collected <span id="srcAlignment_51" class="ts-alignment-element" data-is-focusable="true">through</span> a <span id="srcAlignment_52" class="ts-alignment-element" data-is-focusable="true">literature</span> <span id="srcAlignment_53" class="ts-alignment-element" data-is-focusable="true">study</span><span id="srcAlignment_54" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_55" class="ts-alignment-element" data-is-focusable="true">including</span> careful <span id="srcAlignment_56" class="ts-alignment-element" data-is-focusable="true">reading</span> <span id="srcAlignment_57" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_58" class="ts-alignment-element" data-is-focusable="true">documentation</span> of <span id="srcAlignment_59" class="ts-alignment-element" data-is-focusable="true">events</span> <span id="srcAlignment_60" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_61" class="ts-alignment-element" data-is-focusable="true">dialogues</span> <span id="srcAlignment_62" class="ts-alignment-element" data-is-focusable="true">in</span> the <span id="srcAlignment_63" class="ts-alignment-element" data-is-focusable="true">novel</span> <span id="srcAlignment_64" class="ts-alignment-element" data-is-focusable="true">that</span> <span id="srcAlignment_65" class="ts-alignment-element" data-is-focusable="true">illustrate</span> <span id="srcAlignment_66" class="ts-alignment-element" data-is-focusable="true">family</span> <span id="srcAlignment_67" class="ts-alignment-element" data-is-focusable="true">pressure</span> <span id="srcAlignment_68" class="ts-alignment-element" data-is-focusable="true">and</span> its <span id="srcAlignment_69" class="ts-alignment-element" data-is-focusable="true">psychological</span> <span id="srcAlignment_70" class="ts-alignment-element" data-is-focusable="true">impact</span><span id="srcAlignment_71" class="ts-alignment-element" data-is-focusable="true">.</span> <span id="srcAlignment_72" class="ts-alignment-element" data-is-focusable="true">Data</span> <span id="srcAlignment_73" class="ts-alignment-element" data-is-focusable="true">analysis</span> <span id="srcAlignment_74" class="ts-alignment-element" data-is-focusable="true">was</span> conducted <span id="srcAlignment_75" class="ts-alignment-element" data-is-focusable="true">chronologically</span> <span id="srcAlignment_77" class="ts-alignment-element" data-is-focusable="true">by</span> <span id="srcAlignment_78" class="ts-alignment-element" data-is-focusable="true">identifying</span> <span id="srcAlignment_79" class="ts-alignment-element" data-is-focusable="true">forms</span> <span id="srcAlignment_81" class="ts-alignment-element" data-is-focusable="true">of</span> <span id="srcAlignment_82" class="ts-alignment-element" data-is-focusable="true">family</span> <span id="srcAlignment_83" class="ts-alignment-element" data-is-focusable="true">pressure</span><span id="srcAlignment_84" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_85" class="ts-alignment-element" data-is-focusable="true">categorizing</span> them <span id="srcAlignment_86" class="ts-alignment-element" data-is-focusable="true">into</span> <span id="srcAlignment_87" class="ts-alignment-element" data-is-focusable="true">hatred</span><span id="srcAlignment_88" class="ts-alignment-element" data-is-focusable="true">,</span><span id="srcAlignment_89" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_90" class="ts-alignment-element" data-is-focusable="true">rejection</span>, <span id="srcAlignment_91" class="ts-alignment-element" data-is-focusable="true">verbal</span> <span id="srcAlignment_92" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_93" class="ts-alignment-element" data-is-focusable="true">physical</span> <span id="srcAlignment_94" class="ts-alignment-element" data-is-focusable="true">abuse</span><span id="srcAlignment_95" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_96" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_97" class="ts-alignment-element" data-is-focusable="true">analyzing</span> their <span id="srcAlignment_98" class="ts-alignment-element" data-is-focusable="true">influence</span> <span id="srcAlignment_99" class="ts-alignment-element" data-is-focusable="true">on</span> <span id="srcAlignment_100" class="ts-alignment-element" data-is-focusable="true">Alie</span>’s <span id="srcAlignment_101" class="ts-alignment-element" data-is-focusable="true">psychological</span> <span id="srcAlignment_102" class="ts-alignment-element" data-is-focusable="true">state</span> <span id="srcAlignment_103" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_104" class="ts-alignment-element" data-is-focusable="true">personality</span> <span id="srcAlignment_105" class="ts-alignment-element" data-is-focusable="true">development</span><span id="srcAlignment_106" class="ts-alignment-element" data-is-focusable="true">.</span> <span id="srcAlignment_107" class="ts-alignment-element" data-is-focusable="true">The</span> <span id="srcAlignment_108" class="ts-alignment-element" data-is-focusable="true">results</span> <span id="srcAlignment_109" class="ts-alignment-element" data-is-focusable="true">indicated</span> <span id="srcAlignment_110" class="ts-alignment-element" data-is-focusable="true">that</span> <span id="srcAlignment_111" class="ts-alignment-element" data-is-focusable="true">Alie</span> <span id="srcAlignment_112" class="ts-alignment-element" data-is-focusable="true">experienced</span> <span id="srcAlignment_113" class="ts-alignment-element" data-is-focusable="true">repeated</span> <span id="srcAlignment_114" class="ts-alignment-element" data-is-focusable="true">family</span> <span id="srcAlignment_115" class="ts-alignment-element" data-is-focusable="true">pressure</span> <span id="srcAlignment_116" class="ts-alignment-element" data-is-focusable="true">in</span> the forms of <span id="srcAlignment_117" class="ts-alignment-element" data-is-focusable="true">verbal</span> <span id="srcAlignment_118" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_119" class="ts-alignment-element" data-is-focusable="true">physical</span> <span id="srcAlignment_120" class="ts-alignment-element" data-is-focusable="true">violence</span><span id="srcAlignment_121" class="ts-alignment-element" data-is-focusable="true">,</span><span id="srcAlignment_122" class="ts-alignment-element" data-is-focusable="true">,</span><span id="srcAlignment_123" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_124" class="ts-alignment-element" data-is-focusable="true">rejection</span>, <span id="srcAlignment_125" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_126" class="ts-alignment-element" data-is-focusable="true">neglect</span>. <span id="srcAlignment_127" class="ts-alignment-element" data-is-focusable="true">These</span> <span id="srcAlignment_128" class="ts-alignment-element" data-is-focusable="true">pressures</span> <span id="srcAlignment_129" class="ts-alignment-element" data-is-focusable="true">contributed</span> to <span id="srcAlignment_131" class="ts-alignment-element" data-is-focusable="true">feelings</span> of <span id="srcAlignment_132" class="ts-alignment-element" data-is-focusable="true">guilt</span><span id="srcAlignment_133" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_134" class="ts-alignment-element" data-is-focusable="true">despair</span><span id="srcAlignment_136" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_137" class="ts-alignment-element" data-is-focusable="true">passivity</span>, <span id="srcAlignment_139" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_141" class="ts-alignment-element" data-is-focusable="true">withdrawal</span><span id="srcAlignment_143" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_144" class="ts-alignment-element" data-is-focusable="true">leading</span> <span id="srcAlignment_145" class="ts-alignment-element" data-is-focusable="true">to</span> <span id="srcAlignment_146" class="ts-alignment-element" data-is-focusable="true">long</span>-<span id="srcAlignment_147" class="ts-alignment-element" data-is-focusable="true">term</span> <span id="srcAlignment_148" class="ts-alignment-element" data-is-focusable="true">psychological</span> <span id="srcAlignment_149" class="ts-alignment-element" data-is-focusable="true">trauma</span><span id="srcAlignment_150" class="ts-alignment-element" data-is-focusable="true">.</span> <span id="srcAlignment_151" class="ts-alignment-element" data-is-focusable="true">Monologues</span> <span id="srcAlignment_152" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_153" class="ts-alignment-element" data-is-focusable="true">internal</span> <span id="srcAlignment_154" class="ts-alignment-element" data-is-focusable="true">dialogues</span> were <span id="srcAlignment_155" class="ts-alignment-element" data-is-focusable="true">found</span> <span id="srcAlignment_156" class="ts-alignment-element" data-is-focusable="true">to</span> represent her <span id="srcAlignment_157" class="ts-alignment-element" data-is-focusable="true">inner</span> <span id="srcAlignment_158" class="ts-alignment-element" data-is-focusable="true">conflict</span> <span id="srcAlignment_159" class="ts-alignment-element" data-is-focusable="true">and</span> <span id="srcAlignment_160" class="ts-alignment-element" data-is-focusable="true">emotional</span> <span id="srcAlignment_161" class="ts-alignment-element" data-is-focusable="true">suffering</span><span id="srcAlignment_162" class="ts-alignment-element" data-is-focusable="true">.</span> <span id="srcAlignment_163" class="ts-alignment-element" data-is-focusable="true">This</span> study <span id="srcAlignment_164" class="ts-alignment-element" data-is-focusable="true">concludes</span> <span id="srcAlignment_165" class="ts-alignment-element" data-is-focusable="true">that</span> the <span id="srcAlignment_166" class="ts-alignment-element" data-is-focusable="true">representation</span> of <span id="srcAlignment_167" class="ts-alignment-element" data-is-focusable="true">Alie</span>’s <span id="srcAlignment_168" class="ts-alignment-element" data-is-focusable="true">suffering</span> <span id="srcAlignment_169" class="ts-alignment-element" data-is-focusable="true">in</span> the <span id="srcAlignment_170" class="ts-alignment-element" data-is-focusable="true">novel</span> <span id="srcAlignment_171" class="ts-alignment-element" data-is-focusable="true">illustrates</span> the <span id="srcAlignment_172" class="ts-alignment-element" data-is-focusable="true">profound</span> <span id="srcAlignment_173" class="ts-alignment-element" data-is-focusable="true">impact</span> <span id="srcAlignment_174" class="ts-alignment-element" data-is-focusable="true">of</span> <span id="srcAlignment_175" class="ts-alignment-element" data-is-focusable="true">family</span> <span id="srcAlignment_176" class="ts-alignment-element" data-is-focusable="true">pressure</span> <span id="srcAlignment_177" class="ts-alignment-element" data-is-focusable="true">on</span> the <span id="srcAlignment_178" class="ts-alignment-element" data-is-focusable="true">psychological</span> <span id="srcAlignment_179" class="ts-alignment-element" data-is-focusable="true">development</span> of the <span id="srcAlignment_180" class="ts-alignment-element" data-is-focusable="true">character</span><span id="srcAlignment_181" class="ts-alignment-element" data-is-focusable="true">,</span> <span id="srcAlignment_182" class="ts-alignment-element" data-is-focusable="true">highlighting</span> <span id="srcAlignment_183" class="ts-alignment-element" data-is-focusable="true">literature</span>’s <span id="srcAlignment_184" class="ts-alignment-element" data-is-focusable="true">role</span> <span id="srcAlignment_185" class="ts-alignment-element" data-is-focusable="true">as</span> a <span id="srcAlignment_186" class="ts-alignment-element" data-is-focusable="true">reflection</span> <span id="srcAlignment_187" class="ts-alignment-element" data-is-focusable="true">of</span> <span id="srcAlignment_188" class="ts-alignment-element" data-is-focusable="true">human</span> <span id="srcAlignment_189" class="ts-alignment-element" data-is-focusable="true">psychological</span> reality<span id="srcAlignment_190" class="ts-alignment-element" data-is-focusable="true">.</span></div> </div> Fatmawati Fatmawati, Aditya Ansor Alsunah, Lina Siti Nurwahidah, Cecep Dudung Julianto Copyright (c) 2026 eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home/article/view/364 Wed, 27 May 2026 00:00:00 +0000 Analisis Faktor Harga, Mutu Produk, dan Respons Layanan Terhadap Kepuasan Pelanggan Percetakan Digital Zeto Pixel Creative https://idebahasa.or.id/escience/index.php/home/article/view/395 <p>This research seeks to examine and explain how pricing, product quality, and service responsiveness influence customer satisfaction in a digital printing business. A quantitative method with an associative design was applied to identify the relationships among variables. The study involved all customers of Zeto Pixel Creative Printing, totaling 71 respondents, selected through a saturated sampling technique. Data were collected using a structured questionnaire that had passed validity and reliability assessments. Furthermore, the data were processed using multiple linear regression analysis, including simultaneous testing through the F-test and partial testing through the t-test. The findings reveal that price, product quality, and service speed collectively have a statistically significant impact on customer satisfaction. This is demonstrated by the calculated F-value exceeding the critical value and a significance level below the accepted threshold. Individually, each independent variable also shows a meaningful effect, as indicated by their respective t-values, which are higher than the standard reference value. These results suggest that better pricing strategies, improved product standards, and faster service delivery contribute positively to enhancing customer satisfaction. Therefore, business managers are encouraged to optimize pricing policies, maintain product excellence, and ensure efficient service to strengthen customer satisfaction.</p> Fadilanata Efendi, Hendri Herman, Lukman Hakim Copyright (c) 2026 eScience Humanity Journal https://idebahasa.or.id/escience/index.php/home/article/view/395 Wed, 27 May 2026 00:00:00 +0000